Graceful Threads: Indian Ethnic Wear Online

This store is located in Atlanta, US. The delivery time is usually 2-3 days within the United States and 7-10 days for overseas orders. Please click here to check the return policy

Terms and Conditions

Welcome to our store! Please read the following terms and conditions carefully before making any purchase. By using our website and services, you agree to comply with these terms.

  1. Product Descriptions
    We strive to provide accurate and detailed descriptions of our products. However, colors and textures may slightly vary due to screen settings.
  2. Pricing
    All prices are inclusive of applicable taxes unless stated otherwise. Prices and discounts are subject to change without prior notice.
  3. Order Confirmation
    Orders are confirmed upon successful payment. Once confirmed, changes or cancellations may not be accommodated.
  4. Shipping
    • Delivery timelines depend on the location and courier services.
    • Any delays caused by third-party services are beyond our control.
  5. Custom Orders
    Custom orders require accurate details from the customer. No refunds or returns are applicable on custom-made items.
  6. Usage
    Products should be used as per their intended purpose. We are not responsible for damage caused by misuse.
  7. Contact Us
    For any queries, please contact our support team at [email/contact info].

Refund & Exchange Policy

We want you to love your purchase! Please review our refund and exchange policies below:

  1. Eligibility for Refunds
    • Refunds are applicable only for defective or damaged products.
    • Requests must be made within 7 days of receiving the product.
  2. Non-Refundable Items
    • Customized or altered items.
    • Items purchased during sales or promotional discounts.
  3. Refund Process
    • To request a refund, email us at [email/contact info] with your order details and images of the product.
    • Approved refunds will be processed within 7-10 business days to the original payment method.
  4. Exchange Policy
    • Exchanges are allowed for sizing issues or if the wrong product was delivered.
    • The product must be unused, with tags intact, and returned in its original packaging.
  5. Return Shipping
    • Customers are responsible for return shipping charges unless the error was on our part (e.g., wrong item delivered).
  6. Final Sale Items
    Items marked as “Final Sale” are non-refundable and non-exchangeable.

Disclaimer

We reserve the right to modify these terms and policies at any time. Changes will be effective immediately upon posting on our website. Please review these terms regularly to stay informed.


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Stitching Alteration Appointment